Welcome to Speleo Projects'
order department. If you have questions or comments about our internet
shop, or wish to order by e-mail, telephone, or fax, please contact us
at the following:
telephone: 061 534 65 45 (outside Switzerland + 41 61 534 65 45)*
* (+ = 00 in Europe; 011 in United States)
2. Ordering conditions
A charge of CHF 5. will be added to orders of less than CHF 20.
to cover administrative costs.
If you wish to cancel an order, please do so as soon as possible; an order
cannot be cancelled once it has been billed.
If payment is not received within 30 days of the billing, the order will
If an item is not in stock, we will reorder it if possible, and inform
the client immediately of the delay.
If applicable, we will forward orders
of Speleo Projects items to a distributor in your country. If we do so,
you will be informed. This will save you higher shipping costs from Switzerland.
Within Switzerland: upon receipt of bill and merchandise (COD, within
Outside Switzerland: advanced payment required:
Cheques are accepted from the following countries only: United States ($)
Bank Transfer: Euro or Swiss Francs; ask for account information.
The customer must pay all bank transfer fees.
4. Currency/exchange rates
We now have many set Euro (and some set Dollar) prices. Other items priced
only in Swiss Francs will be converted at the daily rate for the date
PayPal will be charged in Swiss Francs (CHF) or Euro.
We ship Economy class, book rate.
We can also accomodate special requests (ex. Express, FEDEX, UPS, etc.),
which will be billed accordingly.
<2kg = CHF 7.; >2kg = CHF 10 per order
on size of box and weight. Ask for the best quote.
< 1 kg : CHF 6.00 / 4.00 €
2 - 10 kg: CHF 11.– / 7.00 € (Deutsche Post)
10 - 20 kg: CHF 15.– / 10.00 € (Deutsche Post)
2 - 25 kg: CHF 9.00 / 6.00 € (Hermes Logistics box Length + Height < 80 cm)
Depends on size
< 1 kg = € 6.– ; < 2 kg = € 7.– ; < 5 kg = € 10.– ; <10 kg = € 15.–
Shipping Cost (Books only) Europe*
< 500 g: CHF
6.00 / 4.00 €
500 g-1 kg: CHF
9.00 / 6.00 €
1-2 kg: CHF
20. / 13.00 €
2-3 kg: CHF
26. / 17.00 €
3-4 kg: CHF 32. / 21.00 €
4-5 kg: CHF 40. / 26.00 €
* This list is for surface shipping at Bookrate. Shipments which contain other items, like DVDs and calendars, cannot be sent Bookrate. Most orders up to 25 kg can be shipped
within the European Union via Hermes Logistics for 20 Euro. Shipments outside of the EU may cost more. Please provide a shipping address
where someone is located during the day and a telephone number.
Please enquire for details.
Switzerland: within one week
Europe: 1-3 weeks
Overseas: 2-4 weeks
Valid as of March 2014. All prices
are subject to change. Catalogue prices include taxes but do not include